# Privacy Policy

## Introduction

Diamond Asphalt Paving & Repair Contractors ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, DiamondAsphaltPavingRepairContractors.com ("Website").

We provide asphalt paving and repair services, including asphalt paving, asphalt driveway paving, asphalt repair, asphalt maintenance, sealcoating, asphalt patching, asphalt milling, and commercial asphalt services in and around Riverside, California.

By accessing or using our Website, submitting a form, requesting an estimate, contacting us by phone, or otherwise communicating with us through the Website, you acknowledge that you have read and understand this Privacy Policy and consent to the collection and use of information as described below, to the extent permitted by applicable law.

## Information We Collect

We may collect information that you voluntarily provide to us, including:

* Name

* Phone number

* Email address

* Mailing address

* Service address

* Information about your property and requested asphalt or paving services

* Project details and service preferences

* Information submitted through estimate request and contact forms

* Communications with our company

We may also automatically collect certain technical and usage information, including:

* IP address

* Browser type and version

* Device information

* Operating system

* Website usage information

* Pages visited and interactions with the Website

* Referring website or source

* Cookies and similar technologies

* SMS interactions

* Call records and information associated with customer service communications, where permitted by law

We may receive information from service providers, advertising platforms, analytics providers, and other third parties that assist us in operating our business and Website.

## How We Use Information

Diamond Asphalt Paving & Repair Contractors may use collected information to:

* Schedule asphalt paving, repair, maintenance, sealcoating, milling, patching, and other requested services

* Prepare and provide estimates

* Communicate with customers regarding requested projects

* Provide customer support

* Process billing and payments

* Provide project updates

* Coordinate appointments and service visits

* Respond to questions and requests

* Send marketing communications where permitted and where appropriate consent has been obtained

* Improve our Website, services, advertising, and customer experience

* Analyze Website performance and usage

* Prevent fraud, misuse, and unauthorized activity

* Maintain business and service records

* Comply with legal, regulatory, and contractual obligations

We may combine information collected from different sources when reasonably necessary to provide services, communicate with customers, improve our business, or comply with applicable law.

## SMS & Phone Communications

Diamond Asphalt Paving & Repair Contractors may communicate with customers by telephone, SMS text message, or other electronic communication regarding:

* Appointment reminders

* Estimate notifications

* Scheduling

* Project updates

* Customer service

* Billing notifications

* Marketing messages

Message frequency may vary.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

Consent is not a condition of purchase.

Communications may use automated technology where permitted by law.

Company complies with TCPA and applicable federal and state regulations.

SMS consent and text messaging originator opt-in data will not be sold or shared with third parties for marketing or promotional purposes.

## Cookies

Our Website may use cookies and similar technologies to operate properly, remember user preferences, understand Website usage, analyze traffic, and improve the user experience.

Cookies may be used for:

* Website functionality

* Analytics

* User preferences

* Advertising measurement

* Website performance

* Security

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

Third-party analytics or advertising providers may also use cookies or similar technologies subject to their own privacy policies and applicable laws.

## Sharing Info

Diamond Asphalt Paving & Repair Contractors does not sell personal information.

We may share information with trusted vendors and service providers that help us operate our business, including providers supporting:

* Website hosting and maintenance

* Customer relationship management

* Appointment scheduling

* Communications

* Telephone and SMS services

* Payment processing

* Analytics

* Advertising and marketing

* Customer service

* Information technology

* Security and fraud prevention

We may also disclose information when reasonably necessary to comply with a legal obligation, court order, subpoena, governmental request, regulatory requirement, protect our rights or property, investigate suspected fraud or unlawful activity, or protect the safety of our customers, employees, or others.

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

## CCPA Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide you with certain rights regarding your personal information, subject to applicable exceptions and limitations.

Depending on applicable law, you may have the right to:

* Know what categories of personal information we collect, use, disclose, or otherwise process

* Access personal information we maintain about you

* Correct inaccurate personal information

* Request deletion of personal information, subject to applicable legal exceptions

* Opt out of certain sales or sharing of personal information where applicable

* Opt out of certain targeted advertising or other processing where required by law

* Receive equal treatment and not be discriminated against for exercising applicable privacy rights

To exercise an applicable privacy right, contact Diamond Asphalt Paving & Repair Contractors using the contact information provided below. We may need to verify your identity before completing certain requests.

## GDPR Rights

Where the General Data Protection Regulation ("GDPR") applies to our processing of your personal information, you may have certain rights, subject to applicable legal limitations and requirements, including the right to:

* Access your personal information

* Request correction of inaccurate or incomplete information

* Request deletion of personal information

* Request restriction of processing

* Request portability of certain personal information

* Withdraw consent where processing is based on consent

* Object to certain processing where applicable

You may contact us using the information below to exercise applicable rights. Where required by law, you may also have the right to lodge a complaint with a competent data protection authority.

## Data Security

Diamond Asphalt Paving & Repair Contractors maintains reasonable administrative, physical, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Security measures may include access controls, reasonable organizational procedures, technical safeguards, secure service providers, and appropriate handling practices.

However, no electronic transmission, storage system, or method of transmitting information over the Internet is completely secure. We cannot guarantee the absolute security of information transmitted to or through the Website.

## Contact Info

Diamond Asphalt Paving & Repair Contractors

3750 University Ave

Riverside, CA 92501

Phone: (951) 374-1635

Website: DiamondAsphaltPavingRepairContractors.com

For privacy questions, requests, or concerns, please contact us using the information above.

## Recommended Google Ads / TCPA Form Consent

By submitting this form, you expressly consent to receive calls, emails, and text messages from Diamond Asphalt Paving & Repair Contractors regarding estimates, appointments, project updates, customer service, and marketing communications using automated technology where permitted by law.

Message frequency may vary.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

Consent is not a condition of purchase.